mcw like Privacy Policy

mcw like (referred to in this document as "we", "our", or "the platform") is an online gaming and betting service operated for users in Bangladesh. This privacy policy sets out how we handle personal data collected during use of our website, mobile application, and related services.

This policy applies to all current and prospective users of mcw like — anyone who has registered on the platform, placed bets, made deposits or withdrawals, or simply browsed the website. If any part of this policy is unclear to you, please contact our support team.

mcw like collects user data at various stages. The types of data collected are set out in detail below.

2.1 Data Provided Directly

When you register or contact us, we collect:

• Full name and date of birth
• Email address and mobile number
• User-set password (stored in encrypted form)
• Payment method details — such as bKash, Nagad, Rocket, or Upay account numbers
• National ID or passport details for identity verification
• Any information provided through support requests

2.2 Automatically Collected Data

The following data is collected automatically during use of the platform:

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Session duration, page visit history, and click data
• Betting history, transaction records, and wallet activity
• Data collected through cookies and similar tracking technologies

2.3 Data Received from Third Parties

In some cases, information about you may be received from identity verification agencies, payment processors, or other reliable sources, which is then cross-checked against the data we already hold.

mcw like uses collected data only for legitimate and specific purposes. We never collect unnecessary data, and we do not use collected data beyond its stated purpose.

3.1 Primary Use

• Creating, managing, and verifying accounts
• Processing deposits, withdrawals, and bonus payments
• Running betting and gaming services smoothly
• Preventing suspicious transactions and fraud
• Providing 24/7 live chat and email support

3.2 Development and Analysis

• Improving platform performance and user experience
• Using data analysis to plan the launch of new games and services
• Identifying and resolving technical issues

3.3 Communications

• Sending important notifications related to accounts and transactions
• Information about promotional offers and bonuses (for consenting users only)
• Notifications of policy or service changes

mcw like never sells your personal data. However, sharing data may be necessary in certain situations to ensure service quality and meet legal obligations.

4.1 Service Providers

Data may be shared with trusted technology and payment companies that assist in operating the service — such as payment processors, server service providers, and identity verification agencies. These companies may only use data within the limits agreed by contract.

4.2 Legal Requirements

If it is mandatory under Bangladeshi or international law to provide data to a government authority, court, or regulatory body, mcw like will fulfil that obligation within the legal framework.

4.3 Business Restructuring

In the event of a business transfer, merger, or acquisition, user data may be transferred as part of the assets. If such a change occurs, we will notify you in advance.

The mcw like website and app use cookies and similar tracking technologies. These help improve user experience and monitor platform performance.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and run core functions. These cannot be turned off.
• Functional Cookies: Used to save language preferences, theme settings, and personal preferences.
• Analytics Cookies: Collect data to understand how users use the platform — this data is aggregated and anonymous.
• Marketing Cookies: Used to show relevant ads and offers. You can turn these off at any time.

5.2 Cookie Controls

You have the right to accept or reject cookies by changing your browser settings. However, turning off essential cookies may prevent some core features of the platform from working properly.

mcw like takes industry-standard technical and organisational measures to protect your data. Our servers are secured with SSL encryption and all sensitive data is stored in encrypted form.

6.1 Security Measures

• Data transfer protection with 256-bit SSL/TLS encryption
• Storage using password hashing and salting techniques
• Restricted access controls — only authorised staff can access data
• Regular security audits and vulnerability monitoring
• Automated alert systems for suspicious activity

6.2 Retention Period

Certain data must be retained after account closure to meet legal requirements. Transaction records are generally kept for up to five years after account closure. Data that is no longer needed is securely deleted in due course.

mcw like believes every user should have control over their own data. You may exercise the rights listed below at any time.

7.1 Right of Access

You can request to find out what data we hold about you and receive a copy of that data.

7.2 Right to Rectification

You have the right to request correction of any data that is inaccurate or incomplete. Some data can be updated directly through your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal data be deleted. However, data required to meet legal obligations may not be possible to delete.

7.4 Right to Object to Processing

You have the right to object to the use of your data for marketing purposes. You can unsubscribe from promotional communications at any time through your account settings.

7.5 Right to Data Portability

You may request your data in a structured, commonly used format.

To exercise any of the rights listed above, contact our support team via live chat or email. We generally respond to requests within 30 days.

Deposits and withdrawals at mcw like are made using bKash, Nagad, Rocket, Upay, and bank transfer. Protecting financial data when using these payment methods is a top priority.

8.1 Protection of Payment Data

We never store your full payment account details directly on our servers. Payment processing is handled in accordance with the relevant security standards. Transaction reference numbers and amounts are kept in our database, but full mobile banking credentials are not stored.

8.2 Fraud Prevention

We operate automated monitoring systems to detect suspicious transactions and account activity. Transaction data is analysed for this purpose, which protects your account from unauthorised use.

mcw like strictly prohibits use of its services by anyone under the age of 21 (21+). We do not knowingly collect data from any minor. If a minor has registered on the platform and we become aware of it, that account will be closed immediately and the associated data will be deleted.

If you believe a minor has created an account on our platform, please notify our support team immediately.

mcw like may revise this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email address and announce it clearly on the website.

Continued use of the platform after a change will be taken as acceptance of the revised policy. For this reason, it is recommended that you review this page once after each update.

If you have any questions about policy changes, you may find answers in our FAQ section or contact the support team directly.

For any questions, concerns, or requests regarding this privacy policy, please contact us through the following channels:

This privacy policy has been prepared in accordance with the applicable laws and regulations of Bangladesh. In case of any dispute, the jurisdiction of the courts of Bangladesh will apply.